With more and more people choosing to shop online, having a website where you can sell your products is an invaluable way to increase your customer base. But, with so much competition on the internet, priority should be given to how you create and design your eCommerce website if you want it to succeed.
Always put the user first
When creating a website for selling products, step into the mindset of your users. Think about what you sell and who your target audiences are. Once you know who your users are, you should create your site with them in mind. Every style element you choose, from the fonts, to the choice of colours, images and text should be considered based on who you are trying to target. For example, if you sell beauty or fashion products, you should pay attention to the visual aspects of the design, creating a fun or informal feel, whereas if you’re selling something like financial products, your website should take on a more formal and informative tone.
Responsive design is critical
Gone are the days when consumers only use their desktop computers for purchasing items online. These days, smartphones and tablets have taken over, as more and more people use a variety of devices for internet shopping. In order to create a good user-experience when selling your wares online, responsive web design is key. This is where your website will adapt to suit the particular device that it is being viewed on so that it is easy to browse, scroll and navigate.
Create an easy, secure shopping experience
Make the online shopping process as seamless and straightforward as possible. Use text and images to accompany each product and state the prices clearly. Include your terms and conditions, and use a payment system that is reliable, safe and secure.
Include testimonials
Adding customer reviews and testimonials to your website helps to give your brand credibility, and these can prove a really worthwhile selling strategy. Try to include the reviews next to each relevant product you sell so that they are easy to spot by potential customers.
Make contact details easily accessible
Online shoppers like the reassurance of knowing that if they need to get in touch with a website business, they can easily do so. Make sure your contact details are easy to find on your website and are up to date. Include a variety of options for contacting you, including phone, email and an address. Good customer service is crucial, so always respond promptly to any queries you receive.
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