Frequently Asked Questions

See below for answers to the most commonly asked questions about Go Sitebuilder. Can’t find the answer you’re looking for? Get in touch and we’ll be happy to help!

Who is Go Sitebuilder for?

Go Sitebuilder is the best website builder for anyone who wants to design a website and improve their online presence, regardless of their technical ability or skill level. You don’t need any previous experience of building a website to create something beautiful and professional; our ready to go web designs will help you to get a stunning finished product in no time.

The eCommerce feature makes our website builder a great fit for people who want to sell products or services online, but it’s by no means limited to those people. Bloggers, artists, tradespeople, dressmakers, dog groomers…anyone can get online with Go Sitebuilder!

What is a website builder?

In many ways, a website builder does what it says on the tin: it gives you everything you need to create a website for yourself in one simple tool. You don’t need any complex technical knowledge to use Go Sitebuilder; just the basic information you want to include! Go Sitebuilder is more than just a website builder; every subscription includes a domain name, personalised email addresses, an online store and a blog, for a complete online presence.

Do I need a website?

If you’re running a business, then in a word: yes! We aren’t just saying this; we go into more detail in our blog posts here and here. You can’t beat a website when it comes to building credibility, taking control of how people see your business and growing your audience.

If you don’t own an online business but you’re keen to share your travels with the world, or to show off your photography skills, then a website is the perfect way to do that. Go Sitebuilder has you covered!

What is a domain name and why is it important?

A domain name is the address where your customers can find you online (e.g. An individual domain name will instantly make you look professional and help to build credibility for your brand. It’s just as unique as your fingerprint, so no two websites can have the same name – helping your visitors to easily find you online. That’s why we include a free domain name in every Go Sitebuilder subscription.

What about emails?

As above – personalised email addresses (e.g. will help people to contact you easily, as well as making you look much more professional. We offer up to five custom email addresses with every subscription, so your customers will always be able to contact you.

I’ve already got a domain – can I transfer it over?

Yes! We have a domain-mapping tool for that.

What are the benefits of using my phone to create my website?

Being able to create and update your website on your phone means that you can make the most of any spare time you have! Our website builder allows you to build your site anywhere in the world. No matter where you are or how long you have, your website will come with you.

What do you mean when you talk about a ‘responsive’ website?

A responsive website resizes itself based on the device it’s being viewed from. This means that if someone’s viewing your website from a phone, it won’t be so tiny that it’s hard to read; it will resize and reshape itself to fit their device! Similarly, even if you’ve created your website on your phone, it will fill the screen and look great on a desktop too. With Go Sitebuilder, this is all built in – our ready to go site is instantly responsive, without you having to do a thing!

How much does it cost?

For just £9.99 a month, you’ll get our website builder, store builder, a blog, a domain name and up to five personalised email addresses, providing you with a cheap website builder that doesn’t compromise on quality service. That’s about the price of one coffee a week!

Do I have to pay straight away?

No! You can try Go Sitebuilder totally free for 14 days with our free trial. Sign up here.

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Mother working on laptop at home, while her child using tablet. Boy and mother sat on the sofa. The Mother is managing her business on her laptop during the Covid-19 crisis

How to manage your small business during the Covid-19 crisis

Change can be scary and when it happens fast it’s even more worrying. The COVID-19 pandemic has impacted our movement, our work, and how we go about our daily lives. In this article, we’ve outlined 4 areas to help you as a small business owner navigate this crisis: wellbeing, work, communications, and taking stock.

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