Frequently Asked Questions

Thank you for visiting our FAQ page, where you’ll find answers to some of the most common questions we get asked. If you need help with something that isn’t covered below, our Support Team will be happy to help.


Contact the Support Team


What is the Go Sitebuilder?

The Go Sitebuilder is a website building app you can access on the go, allowing you to easily create and update your website. You can also use the app to purchase and manage domain names and email addresses, helping you to create a professional look for your brand online – all in one place.


Who is it for?

The Go Sitebuilder is for anyone looking to create a professional, individual online presence for their brand or business. Its convenient app format makes it the perfect solution for busy people who want to grow their businesses on the move.


Do I need any technical experience?

No – with its user-friendly interface, no technical knowledge or experience is required.


Where can I get the Go Sitebuilder?

You can download the Go app from the Apple App Store or the Google Play Store 


Why should I download the app if I can access Go from a browser?

While Go works well in a browser or as an app, the app gives you a better experience when you’re on the move.


How much does it cost?

The Go Sitebuilder app is free to download, but to publish your site you will need to purchase a subscription. For £9.99 a month, you can purchase a domain, create up to 5 email addresses and publish your site.


Is the app available in multiple languages?

The app is currently only available in English – new languages will be added in the future.


What devices is the Go app compatible with?

The Go Sitebuilder app is compatible with devices running Android 4.1 and later or iOS 10 or later.


Can I use the Go Sitebuilder without an internet connection?

No – you need an internet connection to use the Go Sitebuilder.


What domain name options are available?

The domain name options we currently have are: .com, .co.uk and .net – we will be adding to this list in future.